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Getting your Clinical Workforce Ready for new Digital Patient Care Models

Healthcare organisations are facing a number of challenges in the digital age, from increased patient care demands to the need for more efficiency.


As digital health technologies advance, employee skillsets must also evolve. Getting your clinical workforce ready for new digital patient care models means adequately training your staff and implementing change management methodologies to ensure continuity, adoption and quality of care delivery.



Getting clinical workforce ready for a digital future


The digital upskilling of your workforce is a crucial component of delivering excellent patient care. With the pace of healthcare innovation accelerating, it's more important than ever that your employees have access to the latest technology and skillsets in order to ensure they are delivering the highest quality care.


In fact, according to Accenture, organisations that invest in digital training for their employees see significant returns on investment (ROI). In fact, ROI was found to be 6x higher among organisations that provide employees with digital skills training courses compared with those who do not.


This is especially critical for healthcare professionals as they navigate a rapidly evolving environment where technology is increasingly being used to improve patient care and increase efficiency. In fact, according to a recent survey by Deloitte, 82% of healthcare leaders believe digital transformation will significantly improve quality and accessibility of care over time—and this could mean that many healthcare professionals need upskilling in order to stay ahead of the curve.


The digital upskilling of your workforce is an important step towards making your organisation future-ready.


The digital workforce is a shift in the way we think about work and how we do it. It’s not just about using technology to improve care and productivity, it’s about changing our mindset and skillsets so that we can be more innovative, creative and productive.


This is especially critical for healthcare professionals as they navigate a rapidly evolving environment where technology is increasingly being used to improve patient care and increase efficiency.


With this in mind, here are four ways you can start taking steps towards a digital workforce:

1. Ensure you have a clear strategy for training and development

2. Encourage staff to embrace new technologies

3. Empower workers to act as change agents

4. Learn by doing


There is a lot of talk in the healthcare industry about what digital means and how it relates to patient care, but just like any other sector, the adoption of new technologies isn't easy.


Healthisense provides ongoing education and continuous learning as the pace of digital transformation in healthcare further accelerates.


We assist in training ‘super users’ who can act as early adopters and ambassadors that other staff members can turn to when they have questions or need help.


Healthcare professionals can expect to have on-demand, tailored learning experiences. We combine the best of in-person training with self-directed online learning – from eLearning and webinars to class-room style tutorials and workshops.


Patients have high expectations for the quality of health care they receive. Organisations must have a workforce that can deliver on these expectations to ensure success in both the short term and long term.


By proactively approaching new digital health technologies and digital upskilling, in a holistic way, organisations can begin to develop a strong foundation for growth—one that will enable them to improve care experiences for patients across the continuum of care and lower costs over the long term.

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